I had a new Lennox Furnace installed in Alvinston, ON by McFadden Heating & Cooling from Dresden,ON. They came out exactly when they said they would and I want to thank them for the excellent job they performed in removing our 20 year old furnace and installing the new Lennox one. The workers, Al & Vince worked so well together and were so respectful and polite; it was a joy to watch the two men do their job and they were so friendly. Job was finished by the end of the day and caused no interruptions whatsoever. I would recommend them anytime.
We had the pleasure of discovering McFadden Heating & Cooling on a Saturday night, in the worst snowstorm and coldest night on record. I could hear bad shaking metal on concrete in the cellar as it also boomed, banged and coughed. Then, to my horror a flame ran up the living room wall through the new thermostat and with one last piercing banging episode… it was dead! I called McFadden’s emergency hotline where I reached Tim and his calm, professional manner that he carries always. A few seconds later, his top repairman walked through my door, but not before stopping to remove his boots; an action I thought lost in this new age of every man for himself. Not with McFadden’s. Respect of customer is their motto. 1/2 hour later, the clunker fixed long enough to hang on. Tim came for a visit the next day and spent time helping us work out how we could have the model of our dreams affordably and in tune with a very tight budget. He worked his magic and our new top-of-the-line two-stage Lennox furnace was installed two weeks later. McFadden’s is a name we will never forget. The name carries honour, integrity, trust, care of reputation, value and loyalty in their work to find ways to help customers get what they really want at a price they can really afford – always with a smile. McFadden’s is the old fashioned furnace company who have found a way to maintain honour, integrity and loyalty to customers that others say is impossible in this new world of rushing around. Tim himself, the head cat in a dog-eat-dog world.
Karen and Bill Maxwell
Myself, my business and my family have relied on Tim McFadden and his staff for all of our service repair needs for 35 years or more. As well, we’ve had Tim install new Lennox heating and cooling systems in our home and business. Clearly, we remain more than satisfied with the prices and services offered by McFadden’s Heating & Cooling.
Bob Ellis and Family
Our furnace stopped working on one of the coldest days. McFadden’s Heating & Cooling ordered the parts and had it repaired within 24 hours and also provided us with heaters in the meantime.
Fantastic service from start to finish. Survey was on time, install was on time despite the foot of snow! All the staff are professional and knowledgeable and very courteous. Our installers were fantastic and got the job done in such horrible conditions, especially Vinny who had to crawl under the house. Could not fault any aspect of the service and would highly recommend them. Thank you Tim, Brenda and team!