The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or away and can raise and lower temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or hire a HVAC pro like McFadden Heating & Cooling. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can draw ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than aging programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive enough juice, Nest says you could run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been relying on your heat or air conditioning consistently.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat specialist such as one from McFadden Heating & Cooling can provide support. We can identify the issue and put in a C-wire, if needed.

Smart thermostats like the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to monitor settings while you’re out. It’s a time-consuming experience when yours won’t work properly, but our heating and cooling specialists at McFadden Heating & Cooling can take care of the problem quickly.

If you’re going through odd heating and cooling behavior with your new Nest, reach out to us at 519-683-2339 to request your appointment right away.